[Resolved]  Apollo Pharmacy — amount debited from my paytm wallet, pharmacy didnt give product

Address: New Delhi, Delhi, 110096

I had visited apollo pharmacy outlet at plaza market vasundhara enclave new delhi, and payed from my paytm wallet to buy one product, amount got debited but bill did not get generated so they did not give the product.
Product: prohance mom
Order id:1104800328012019193827
Order value: rs 280
Paytm wallet txn id:[protected]
Txn date:28 jan 2019, 07:38 pm

I had to pay in cash after that to get the product,
They told amount will be refunded in 2 - 3 day but still amount did not come
Please help to get the refund.