Submit a Complaint
Claimed

Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Oct 22, 2024
Complaints 2000
Resolved
1204
Unresolved
796
Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Pharmacy
Apollo Pharmacy

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Apollo Pharmacy reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya 0212
from GREATER NOIDA, Uttar Pradesh
Nov 24, 2021
Report
Copy

Partial delivery of medicines

Address: F-1224, SAYA ZION, GAUR CITY-1

The issue that I have experienced was: There were 2 medicines ordered. Only 1 delivered. DONEPM tablets (10 strips = Rs2900) undelivered. Filed complaint same day 19 Nov 2021, no action taken since then. Complaint ID 134114. It occurred on: 19/11/2021 Process refund of missimg items or complete the order...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagun Hembram
Nov 21, 2021
Report
Copy

Not adding discount amount to card

Address: Kharagpur all Apollo shop

My card is with ph no [protected].i bought many medicine from koushallya more kharagpur branch and from kharida more branch. Last purchase bill no 1326/CS0209073 DT 17/11/2021 was not updated with my card. After 14/09/2021 there was no update in card. If discount is not added in card. Then what's the benefit for buying your organization. Pls add my discounts to my card. My wife's card no is with phn no [protected].same problem persist for that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
tessi
Nov 20, 2021
Report
Copy

STAFF SUPERVISOR mis-behaving

Address: APOLLO PHARMACY,branch-2,nuzvidu,krishna(dt)Andhra pradesh,India

Hi sir, the stff-supervisor named RAJESH of the branch NUZVIDU(2nd branch) belongs to krishna district, Andhra pradesh, india----He is mis-behaving, abusing, using informal language and lacked speaking skills, ethical skills over his junor assistants and abusing them to leave if not want to work and showing loyal to other senoir assistants...It makes the junior one very shy infront of customers, mis-using the power while appointing duty among...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dipen parmar
Nov 19, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
Report
Copy

For mentally torches

Dear sir,
My self dipenparmar from Ahmedabad Gujarat i am appointed as a pharmacy assistant at the Apollo pharmacy and i respect my job very well but our branch excucative mr Ajay Banker is give us mentally torches and tell don't Leave the job after end of our duty time.
So i humbly request you sir if mr Ajay Banker is doing same for the employee i am sure all the employee under the mr Ajay Banker all are resign there job...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaya Saradha
Nov 19, 2021
Report
Copy

DAILY SMS msg even when UNSUBSCRIBED

Iam getting daily SMS messages from APOLLI.

A single mistake to OPT Apollo for online doctor during COVID and APOLLO is like a demon stick to my phone.

Ita so IRRITATING not giving customer preference.

DEFINE UNSIBSCRIBE from APOLLO POV and its meaning is SEND irritating SMS until u change to new phone.

Do u even know how much WIFI radiation u r causing to every single human wjo...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Srikanth Satpute
from Kamareddy, Andhra Pradesh
Nov 19, 2021
Report
Copy

Refund amount is not yet credited

I lost to Apollo completely... Pankaj sharma is the manager who asked to give the complaint against his CEO Mr Jacob..and disconnected the call without giving the solution...how rude he was and how dare him disconnecting my call..
Mr CEO this is how your organization is working ... It's been 40 days that I didnot get my refund amount as one of the baby product is picked up as the product is damaged... And your team espically pankaj...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bvn901
Nov 18, 2021
Report
Copy

Medicines not delivered customer service worst

Address: Bengaluru
Website: Apollopharmacy24x7

I have ordered some medicines through online on 13th November showing delivery by 17th November later observed in order status as delivery by 19th November, received message on 18 th medicines will be delivered today will be called by delivery executive (no contact no. Of delivery person available) but in afternoon received auto call to inform delivery attempted when the concerned delivery person neither contacted me over phone nor was present...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manjumasali
Nov 15, 2021
Report
Copy

No refund for my medicine ordered

Placed medicine order on 25 oct and did not delivered on time(Sep 30).. and then cancelled the order on NOV 6, no refund status till its been almost 10 days, ,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Jjj
Nov 15, 2021
Report
Copy

Contact number call now 7318815659.

Dttdddddfgggg...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pitabas Mohanty
Nov 15, 2021
Report
Copy

Staffs are not aware about the product details

Address: Rameswari,Nagpur,Maharashtra

Dear Sir/Madam
I had purchased a Blood glucose on monitor (HSN Code 90189019, Bill No. 12229CC0001438, Branch - Rameswari Road, Address - Ground Floor, Plot No 11, Rameswari Road, Nagpur, Maharashtra) on 12th November 2021. So at the time of purchasing, I asked seller to update the time & date of this monitor & after that they told me there is no option for time & date. Then I told him, on the brochure it has been mentioned regarding...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kannan.Sppy
from chennai, Tamil Nadu
Nov 14, 2021
Report
Copy

Working Staff not responding properly to the Customer in Apollo pharmacy Thiruvallur AppaSami salai Branch

Address: Apollo pharmacy Thiruvallur AppaSami salai Branch

Working Staff not responding properly to the Customer in Apollo pharmacy Thiruvallur AppaSami salai Branch.Behaviour also rough speech to the customer....
Helpful
Found this helpful?
Write a comment
Report
Copy
7
7019450070
Nov 13, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
Report
Copy

I'm complaining about issue I faced with order and it's refund

Worst service. I had ordered 2strips and paid while placing the order. But after placing order, another 2 strips were added and asked me to pay for the others which I didn't add. I tried cancelling but it asked me to reject delivery. Delivery person rejected to cancel it and I had to pay the rest and take the medicine. I contacted Apollo customer care regarding this, mail was sent for refund of the amount I paid while placing order 4 days...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudha Panda
Nov 12, 2021
Report
Copy

Refund of Online payment of Rs 1011 to Apollo pharmacy on 8-11-2021

I made a payment of Rs 1011 from my paytm account vide UPI ref no[protected]. My account has been debited of that amount but your apollo pharmacy at Ghatikia, Bhubaneswar said that the money did not go to the hdfc upi. I had to pay the amount once more in cash. Hence please refund the amount of Rs 1011 back to my account immediately...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Asij
Nov 12, 2021
Report
Copy

Receive too many unwanted messages

Please unsubscribe me from all messages from apollo pharmacy as they send too much messages which is irritating...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod chandani
Nov 11, 2021
Report
Copy

Billing issue

Address: Mehdipatnam , Hyderabad India

On Nov 2 at 6:34 pm I have done transaction for purchasing medicine to appollo pharmacy Mehdipatnam branch Hyderabad India, I have done transaction on gpay and gpay showing transaction is completed but chemist are rejected saying that your time limit is exceeded I already lodge a complaint in bank and gpay and I got a reply from gpay that your money reached to merchant please collect money from merchant.
Same day I keep on asking about...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Madhu_88
from Chennai, Tamil Nadu
Nov 10, 2021
Report
Copy

Unable to redeem health credits

I tried ordering from apollo pharmacy app on 10.11.2021. I supposedly had 76 health credits but was unable to redeem them....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aprajita badola
Nov 10, 2021
Report
Copy

Order is not delivered yet

Hi team, enter I have placed an order on 8 Nov 2021 and still I have not received it .However it has been marked as delivered on your mobile app(apollo 24*7). I have raised multiple complaints and send an email also to customer care but I have not received any resolution and also my complaints are getting closed by themselves . Can you please look into the matter...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gokul01091980
Nov 10, 2021
Report
Copy

Rude and ruthless behaviour of staff

I am a customer of Apollo Pharmacy, doctor prescribed 30 tabs, brought 10 tabs day before yesterday and approached Apollo pharmacy, Kattupakkam today(10/11/201/21) morning 10:30 AM for the remaining 20 tabs. Apollo Pharmacy staff was not bothered to check the availability, he says not available straight away and he was very rude and ruthless on behaviour. I asked for the manager contact, He says what maximum Apollo Pharmacy can do, they will...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
[email protected]
from Delhi, Delhi
Nov 8, 2021
Report
Copy

Don't send unwanted sms

I dont want to receive sms any of these as they are very irritating.

I tried to block unsubscribe to sms(APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.
(M) [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka Manoharan
Nov 8, 2021
Report
Copy

Need to stop giving Jo Plus and Nexito Plus

Hi,

I would like to stop giving the pills Nexito Plus and Jo Plus to the patient Ram Dass. The phone number is [protected].

He becomes addicted to this tablet and using it continuosly.

He is buying this tablet from various Apollo Pharmacy branch in chennai using the previous bills and the copy of the doctor prescriptions.

Requesting to Red mark his Contact number and Please stop...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sreedhareeyam
1.3
(4)
Vasu Seva Niketan Sansthan [VSNS]
1
(4)
Mankind Pharma
1
(45)