[Resolved] Apollo Pharmacy — Billing and credit points updation

1992 RX

Jul 7, 2021

Address: Tamilnadu , Thondi branch, Ramanathapuram district

This complaint is for this particular branch alone.Most of the time purchased bill is not provided to customer reason printer not working and Apollo system server is down.
Moreover the health credit points are not updated every time same answer system down.

Customer service is very poor and guys at counter are always busy on phone call not official call and not even bothered to answer customer queries.

More over they have guts saying go and complaint to anyone least bothered.

I really wonder Apollo pharmacy is not providing free medicines to any of the customer's. Such an unprofessional staff behaving manner

Kindly look in to this inorder maintain Apollo reputation

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Aug 10, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2021

Apollo Pharmacy Customer Care's response Dear customer we regret the inconvenience caused. Our systems are down from past few days we are taking corrective measures to restore them. Please share your contact details so that our team will get in touch with and issue will be resolved.