[Resolved]  Apollo Pharmacy — broken product not exchanged

Address: Candor Techspace IT/ITES SEZ DUNDAHERA, Sector 21, Gurugram, Haryana, Gurgaon, Haryana, 122016

I purchased a product from apollo pharmacy. When i went home and opened the bottle it was broken and when next day i went to exchange the bottle next day those people in the shop denied to exchange the bottle saying that the bottle is not of there shop.
This is not acceptable. First they are selling there broken product and then they refuse to take it back saying that it's not from there shop.
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Sep 3, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0819-03 in your mail to enable us to address your concern on priority.
 
1 Comment

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Previously i bought a medicine in Apollo pharmacy at 29/06/2019 worth of 897.90/- my 10% of reward not yet added to Apollo one account.

Apollo Pharmacy Customer Care's response, Aug 8, 2019
Verified Support
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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