[Resolved]  Apollo Pharmacy — complaint regarding bad behaviour of apollo pharmacy employee

Address: Alpha 2, I 218 second floor, Gautam Buddh Nagar, Uttar Pradesh, 201310

Dear sir/mam,
A few days later i was purchasing some stuff from apollo pharmacy which is in alpha 2, gr. Noida.
The matter is this when i asked cashier to take the payment through the phonepay and he denied and it happend with me everytime because i am a regular customer so i face it regularly even internet and online payment facility is good at that place because every nearby shop take online payment.
So this time i asked him why you don't take payment through phonepay even company (Apollo) provide you this facility and apollo spent lot of money in this facility but still he is not taking me seriously so i told him that today i will pay through phonepay no matter what, you put the phonepay/paytm advertisement banner at your store and you are not taking any online payment, suddenly he became rude at me and his partners was frightening me.
This incident disappointed me very much, after that day i haven't purchased any thing from alpha 2 apollo pharmacy due to this case.
I think you will take this seriously and do further action regarding this.

Thanks & regards
Aman varshney
(Tetrahedron manufacturing services pvt. Ltd)
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Jun 1, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0419-48 in your mail to enable us to address your concern on priority.
 
1 Comment

Comments

My doctor at Apollo prescribed tiova ratocaps 9 mcg. You gave me 18 mcg.
I will come to replace in the evening today.

Apollo Pharmacy Customer Care's response, May 3, 2019
Verified Support
Apologies for inconvenience caused to you. We have made a note of the details. Please come and exchange.

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