[Resolved]  Apollo Pharmacy — digital blood pressure machine showing incorrect reading

Address: 76/13 p Majumdar road Haltu Kolkata, Kolkata, West Bengal, 700078

I had purchased a digital Blood pressure machine manufactured by Apollo pharmacy on 28th Mar 2019 from Apollo pharmacy 19 Haltu Main Road Haltu Branch mobile phone number [protected] .land line number, [protected]. Supervisor Pradip Bhowmik Salesman ManasTh receipt is attached.
Since I purchased the machine it is showing incorrect and irrelevant reading for all of my family members. For example in case of my mother having high pressure the reading in machine purchased is showing 120/55, where as when measured in manual pressure machine by a pharmacist it is showinga150/80 which is actual reading.I had checked the same with all other family members and the machine is giving absurd reading. When contacted to Apollo Pharmacy Haltu Branch Kolkata they are reluctant to refund money nor they adjust its price with other baby products which I usually buy from them. As my reliability on this Apollo manufactured digital blood pressure machine is completely gone so I do not want replacement, I want my money back. The replaced product may have same issue again.
Thanks Madona Banerjee
[protected]
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May 7, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
Apr 03, 2019
Updated by Arupratan99991
Thanks consumer forum and Apollo pharmacy for prompt necessary action
 
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