[Resolved]  Apollo Pharmacy — Excess erroneous Billing

Address: 772/2, Circle, Vijayashree Pura, Vijay Nagar 3rd Stage, Garudachar Layout, Mysuru, Karnataka 570018

Dear Sir,
I would like to inform that I purchased the following medicines on 15th February, 2023 from Apollo Pharmacy situated at 772/2, Circle, Vijayashree Pura, Vijay Nagar 3rd Stage, Garudachar Layout, Mysuru, Karnataka 570018:
1. Novastat Gold 20 mg 10 capsules
2. Prolomet XL 12.5 mg 10 tablets

However, I regret to inform you that owing to wrong computerised billing of medicines it was billed at ₹522.27(soft copy of bill attached).
Sir, I paid the same digitally ( copy of the transaction details attached).

Later on, after coming home I detected the anomaly in the bill. Actually, instead of correct billing of ₹281.15{(₹267.89+₹44.50)= ₹312.39-Rebate of 10% on ₹312.39}, I had to pay an extra amount of ₹241only.

Therefore, I request the competent authority to look into this case and resolve the problem by doing the needful to refund me the extra amount of ₹241/- charged erroneously and oblige.
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Mar 31, 2023
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2023
Apollo Pharmacy Customer Care's response
Dear Mr. Braj,

As the complaint is resolved. Please mark it as closed from your end.

Thanks & Regards
Kiran
 
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