[Resolved] Apollo Pharmacy — intolerable staff behaviour at malancha branch kolkata
S
Sourav Sanyal5
from Kolkata, West Bengal
Jun 11, 2019
Address: Malancha cinema shop, Kolkata, West Bengal, 700040
At 10 35 pm I went to buy medicines, bill value was 53...against which I gave rs 200 note. The staff at computer bilping fight and quarrelled with me without any reason as I can identify him to argument with me earlier with several times with others. He does not know courtesy, normal gentle behaviour. He is not at all fit to do any job under a big brand at all. I myself into service industry and doing this would land him termination at once. I person who does intentional misbehave with customers should immediately terminated. He does not care about his behaviour, whether he should do it or not nor he is representing a brand ..there are certain dos and donts. He unnecessarily fought and insulted me to exchange a rs 50 note. I politely asked the person at cash to change it but he poked his nose there and insulted me like anything...it raises a reason why should I go to apollo pharmacy anymore...? It gives me severe bad experience to go to any apollo shop in future. This is highly not tolerable and demand a termination. Who has given him that audacity to misbehave and insult a customer who is innocent...moreover does any shop given any power or authority to insult any customer at all? Is this the policy and practice in your medicine shops ???? Its very much ashamed.
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Jul 15, 2019
Complaint marked as Resolved
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0619-24 in your mail to enable us to address your concern on priority.
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