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Apollo Pharmacy

Apollo Pharmacy — Issue of payment

Address: Serampore

Hello I’m Asmita Dutta from Serampore, West Bengal . Today I bought the “Tretinoin Gel USP” cream and I paid via Phone pay (UPI) . My first payment happened some fractions of second after the processing time has expired and as a result no bill was generated . So I had to pay again . Now both time the money has been debited from my account and I haven’t got a refund yet. So I want to lodge a complaint.
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Apollo Pharmacy customer support has been notified about the posted complaint.
 
2 Comments

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Comments

Here’s the screenshot of my payment

Reply
Apollo Pharmacy Customer Care's response, Jan 16, 2023
Verified Support
Dear Ms. Asmita,

Please write back to us with your registered mobile number and share the payment screenshots from the app. Please note that you need to click on the transactions and then share the screenshot of the payment.

Thanks &
Dear Ms. Asmita,

Please write back to us with your registered mobile number and share the payment screenshots from the app. Please note that you need to click on the transactions and then share the screenshot of the payment.

Thanks & Regards,
Kiran
Reply

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    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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