[Resolved]  Apollo Pharmacy — never willing to give home delivery

Address: Kolkata, West Bengal, 700017

I live less than 1 minute walkfrom apollo pharmacy karaya road, park circus kolkata. I used to buy my medicine regularly from this store till last week. I needed insulin urgently and called them at 10 pm and asked them to deliver one pen and cartridge to my residence but he refused saying he had to go home and it was late. I requested saying he could close the shop and on the way home drop the medicine but he had same excuse. I am suffering from dengue so could not go to the shop myself. The shop had free home delivery written all over but it’s all false. This is not the first time it has happened. I immediately called the shop next to it and they did the needful immediately. That is the last time i am dealing with apollo.
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Dec 11, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Apollo Pharmacy Customer Care's response
We are sorry for the inconvenience caused to you. We have made a note of the details. Please share me your contact details for us to look into it.
 
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