[Resolved]  Apollo Pharmacy — no refund despite repeated reminders

I placed an order id[protected] on 26/03/2020... Since i did not hear from them at all, i kept tracking the order and then finally on contacting their customer service via chat on their website was told that my order was cancelled due to non-availability of the products... No communication from their end regarding the same... They keep telling me that i will receive a message regarding refund of the amount that i paid yet no such luck despite repeated reminders... Most unprofessional service that i have ever encountered... Takes them a second to charge for the order but they don’t seem to want to refund my money!!!
Was this information helpful?
No (0)
Yes (0)
May 19, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2000
    Pending
    76
    Resolved
    1204
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information