[Resolved]  Apollo Pharmacy — no response from call centre

Address: 84 Khb colony 3rd Main Road Gandhinagar yelahanaka, Bangalore, Karnataka, 560064

Dear Sir/ Madam.

I have many things to update you on the complaint on Apollo Pharmaceutic..
I have Purchased a Medicine. on that day bill was not given to me, Informed that not required, My father had taken the medicine & it went to Allergic to that medicine
When I went to return the complaint, saying it a allergic so kindly request you to exchange. for take back. But Chemist rejected saying that we can not take the medicine, is already open we cant take back the medicine.. I have purchased 10 t ablate, We have taken only one which went to Allergic to the body.

2. When I called to Customer care they refuse to raise the complaint.& Provide the Complaint number When I called they 8 to 10 times they are not providing the ticket number
after shouting on 15th June 2019 ( Sujatha ) raise the compliant[protected]

We have purchased on 7th June 2019 went to return on 9th June 2019 he rejected to take the medicine.
I have gone 3 time to the Chemist, answer remain same.

Call center team is telling they cant raise a compliant as they do not have the ticket system. Kindly take this up.

.
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Aug 15, 2019
Complaint marked as Resolved 
resolved
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0619-33 in your mail to enable us to address your concern on priority.
 
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