[Resolved]  Apollo Pharmacy — non-delivery of the item

Address: New Delhi, Delhi

Sir, i have ordered a item vide order id[protected] on 01 nov 18 but the item was not shipped for 2 weeks. After contacting a number of times to customer service of apollo, the item was dispatched on 15 nov 18 from delhi. I was informed that the item was dispatched vide awb no.[protected] through ecom express and while tracking the order it showed as the item delivered on 16 nov 18. Now the complaint is that the item is not yet delivered to me. I have not received the item and contacted a number of times to apollo pharmacy delhi and even ecom express too but my issue is not resolved. Kindly look into the matter and resolve the issue as soon as possible.