[Resolved] Apollo Pharmacy — online order cancelled but amount deducted

Lakshmi Suha Sowdhamini

Apr 11, 2020

Address: Apollo pharmacy 15180 ashok nagar kakinada11

We have ordered pampers and dexolac on 29.03.2020 via order no[protected] worth rs. 3599/-. I have received a message from apollo your order [protected] has been verified and processed through apollo pharmacy 15180 ashok nagar kakinada11 store. But suddenly order has been cancelled with out our knowledge. We have called store but number is not working. We have raised complaint through mail 2 times but didn't get reply till now. Amount is not returned to our account. Kindly resolve the issue

Was this information helpful?

No (0)

Yes (0)

May 19, 2020

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.