[Resolved]  Apollo Pharmacy — Order number 3301373

Address: No 6d Teachers colony 1st street Bagalur Road Hosur -635019

Dear sir / madam,

I am writing to you to raise an issue about: health care

The issue that i have experienced was: this is a medicine order placed using mediassist order number 3301373. And the order is due to pickup from apollo pharmacy hosur bagalur road.

The prescriptions attached in the order had more medicines but we needed only few medicines from the prescription. But they have billed it for all the medicines. But we no longer need those medicines. And we have requested them to provide the medicines only we need it from the prescription, but they have refused it and forcing us to take all the medicines which is not needed for us. And they are claiming they received the billed amount so it doesn't matter for them which is really rude.
I requested them to cancel the order which is also they are not doing it.
So kindly resolve this issue.

It occurred on: 05/05/2020

Provide the medicines only that we need from the prescription for the billed amount.
Educate the pharmacy to behave properly with customers.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Manjunath chikkanna

Order number :3301373
:

19/48, a12 anna nagar
Hosur
635109
+1 photos
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Aug 9, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 21, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. Please share me your order Id. Our official will get in touch with you.
 
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