[Resolved] Apollo Pharmacy — payment related and staff approach
C
Chelladurai murugesan
from Chennai, Tamil Nadu
Dec 8, 2018
Address: 600073
I am a regular customer of apollo pharmacy sembakkam. Last time when i purchased medicines your swipe machine malfunctioned and your staff swiped 7-8 times by mistake. My account got debited. Your staff called me next day and told the same was not reflecting in your account. I said still my amount has not reversed and i can give only after reversal of the money. But one of your staff ramya was rude in approach and she is asking me to pay the money immediately. This is not my fault and i told your people that i will come and pay once i get the approval from bank. Please look into this matter.
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Jan 18, 2019
Complaint marked as Resolved
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1218-18 in your mail to enable us to address your concern on priority.
I have purchased Alkem Cough syrup at Apollo Medicals in Sirkazhi Branch, they are selling in MRP please consider it and give suggestion to Apollo Medicals Sirkazhi.
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP1218-50 in your mail to enable us to address your concern on priority.
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I have purchased Alkem Cough syrup at Apollo Medicals in Sirkazhi Branch, they are selling in MRP please consider it and give suggestion to Apollo Medicals Sirkazhi.