[Resolved] Apollo Pharmacy — pharmacy employee not taking the return (revital tablets) which is not used and not opened

sabari kumarasan

Jun 27, 2019

Address: Door No 5B-1 First Floor, Natwest Vijay Phase 2, , Velachery-Tambaram Main Road, Pallikarnai,, Behind Tata motors & SBH Bank, Opp to Oil Mill Bus Stop, Chennai, Tamil Nadu, 600100

On June 26 2019 in Apollo Pharmacy Pallikaranai, Chennai (Pin:600100)
My mother took Revital Tablet two container instead of zincovit and other medicine too . And the same has been not used /opened. I went to same pharmacy for returning the Revital tab only, But the employee amasavali not took the return and refused to take back even it is not opened.
And employee misbehaved/used unparlimentary words and do what ever you want and
she gave it in return like oral medicine are not returnable.
I am 12 years customer for apollo pharmacy. I never saw any kind of notice
like this Oral medicine are not returnable.
Kindly help on this. And take necessary action on this.

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Jun 28, 2019

Complaint marked as Resolved

company address not provided correctly. but the issue is not resolved and created the new case

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0719-05 in your mail to enable us to address your concern on priority.