Apollo Pharmacy — Refund of amount

I have swiped hdfc debit card for buying medicines at appollo pharmacy but they said card swipe declined twice, they took 405rs through cash and delivered the products. After some time amount deducted from my card also. After 6 days i approached them for refund but they are telling automatically it will get refunded. It happened on 28/11/2020. Today its 9/12/2020 almost 10 days still no refund.
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Apollo Pharmacy customer support has been notified about the posted complaint.
 
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Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APL1220-405 in your mail to enable us to address your concern on priority.

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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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