[Resolved]  Apollo Pharmacy — reg. complaint on medicine seller aggressive behavior

Address: 500089

Hi team,

My name: k. Ashok kumar,
Mobile number: [protected]
Apollo pahrmacy location: manikonda, near andhra bank, and manikonda post office.
Medicine seller name: ahmed or azhar, i forgot now but i can help you to find him.

Here, i would like to share about agresssive behavior of medicine seller. The incident might look like small to you, but if that type of aggressive people continues, it would definitely a negative remark for appollo pharmacy reputation.

I'm alone and i don't have anyone to support me at critical time at home. Hence, i myself went to apollo pharmacy in manikonda to purchase 3 metacin tablets. I asked in 2-3 shops before i reached to apollo pharmacy, but nowhere metacin was available.

At last, i reached to apollo pharmacy, and i asked for 3 tablets to one person called ahmad or azhar (Unfortunately, i forgot his name now), that seller told that he has only 6 tablets. Then i thought to purchase all the 6 tablets with the idea that i can use remaining 3 tablets later when the need comes.

Hence, i asked for the expiry date. The way he looked at me was so aggressive, and he replied aggressively saying like you go and buy outside. Don't i have right to ask for the expiry date? That time i reminded him saying like apollo pharmacy is not his own medical shop. He ignored me for 2-3 more minutes without giving tablets. When i asked him for the tablets again 2nd time, he has given those three tables to me. I could not buy 6 tablets since he didn't tell the expiry date.

With lot of angry on him in my mind, i told that i will give compaint on him. He is encouraging me to do that, and he was telling that he can give his phone number if i want. As i don't have patience to quarrel with him, i simply kept quiet and left the shop.

Request you to do needful to control his aggressiveness. I guess you need to train employees before deploying them into jobs. Those sellers should at-least know how to talk to customers.
Was this information helpful?
No (0)
Yes (0)
Nov 30, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
Apollo Pharmacy Customer Care's response
We have made a note of the details. Our official will get in touch with you
 
1 Comment

Comments

The workers do not have responsibility and they insulting customers
Apollo Pharmacy Customer Care's response, Nov 10, 2017
Verified Support
We are sorry for the inconvenience caused to you. We have made a note of the details. Please share me your contact details for us to look into it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2000
    Pending
    76
    Resolved
    1204
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information