[Resolved]  Apollo Pharmacy — Regarding Healing Card Amount

Hi Apollo Team,

I've received a Apollo Healing Card with 1000rs credit in Feb month. Details are in attached screenshots. It has been expired on 28th Aug since it's validity period is only 6 months.

Due to Covid 19 pandemic precautionary measures, I've stayed at home and kept myself safe. I completely forgot about the healing card. Recently, I have verified this card at one of your Apollo Pharmacy outlet and they told me that it works only at Apollo Hospitals. As a loyal customer, I would request you to send another healing card by reloading this amount so that I can continue availing your valuable services. I would be greatful if you can do the needful.

Thanks,
Rukhsana
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Aug 6, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APL1020-665 in your mail to enable us to address your concern on priority.
 
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