[Resolved]  Apollo Pharmacy — rude behaviour by staff

Address: Curchorem, 403705

On 20th oct 2019, i entered the apollo pharmacy at curchorem to buy one tablet. But had to wait for one hour before getting the tablet. Irony of the case is that people who wntred the pharmacy after me got first preference as they were known to the representatives over there. When complained about this one of the staff namely sanjeela nail behaved rudely and in an arrogant manner replying that all are doing their work nobody is free, when someone is free you shall be attended.. Such type of behaviour on the part of the staff is highly unexpected especially the rude behaviour which led to an embarrassment to me in front of other customers. It is advised that the staff be trained in ethics and work culture and behaviour towards the customer. Hoping that i will get justice.
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Nov 29, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1019-38 in your mail to enable us to address your concern on priority.
 
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