Apollo Pharmacy — selling product at black money during lockdown, ghaziabad

Hi team,

I would like to inform you that your one of pharmacy is selling the product in black money (Extra money than the price printed on packet)

2 & 18, gf, crossing republic, township pn 6, block q2, kings avenue
Ghaziabad. Up. 201010

We have bought some product during lock down period, they sell to us on extra amount which is printed on the packet.

The product price printed on packet is 590 but they sell at 605 rs. So it's not about the issue only for 15 rs.

1. They sold product higher amount than printed.
2. Not sure, if they did the same with other customer's as well and earned black money.

But as per the govt, guideline its not acceptable to sell the medicines more than print rate.

Date of incident:- 8th april
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Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 18, 2020
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
May 19, 2020
Updated by Harsh_99
there is no update from the Apollo Pharmacy yet.
Jun 03, 2020
Updated by Harsh_99
There is no update from the Apollo Pharmacy yet. But we will escalate the issue to higher level, to fix it.
Jun 08, 2020
Updated by Harsh_99
Your one of manager "Sreekanth Sreekumar" called me for the issue.

But he did some fake commitment and even was not able to solve the issue and not returned the wrong product.
 
1 Comment

Comments

Hi Team,

Its very long, no response from Apollo. 3rd class or very bad customer care support of Apollo ever seen.

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