[Resolved]  Apollo Pharmacy — Sold out damaged product

Address: hyderabad

Dear Sir,

I have ordered an Oximeter online on 27th May 2021. The product was delivered on 27th May 2021. On receipt of the same, I have checked the product and it was not working. Immediately I have called up Appollo customer care and raised the complaint and received a message saying that a return request was created. From that day onwards I am repeatedly calling customer care people to know the status, no one turned up, and nor the product is taken back.

I have placed this product for my mother who was a corona positive patient. I have ordered this product at a crucial time. You know how this product is important for a covid 19 patient. It was very painful the service of your Apollo pharmacy people rendered to me.

Apollo pharmacy is selling damaged products to the public. Till date everyday I am calling, no proper response.
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Aug 5, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2021
Apollo Pharmacy Customer Care's response
Dear Customer we apologize for the inconvenience caused. Please share your details like order ID and registered mobile number so that we can resolve the issue at the earliest
Jul 29, 2021
Updated by Vijaya Radhika
Order ID:[protected]

Aug 03, 2021
Updated by Vijaya Radhika
No response
 
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