[Resolved] Apollo Pharmacy — they did not provide medicine even before 11:00 pm in very emergency

sahilkdl022

from Jodhpur, Rajasthan

Oct 31, 2019

Address: Janta store, Bapu nagar, jaipur, Jaipur, Rajasthan, 302015

I reached the store of janta store, bapu nagar, jaipur at 10:40pm before it’s closing time.
They had been locked the main door of pharmacy.
They didn’t open it. I had a patient in emergency condition and i urgently need medicines for her.
They ignored and didn’t open the door.
It’s very disappointing for a pharmacy, this a question of a person’s life and death. If you understand please look into this matter.

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Dec 9, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

Apollo Pharmacy Customer Care's response Hi Sahil, we would like to look into this. Please share your contact details with us and our team will get in touch with you. https://bit.ly/2k1A23m

Verified Support

Nov 04, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1119-04 in your mail to enable us to address your concern on priority.

Verified Support

Nov 12, 2019

Apollo Pharmacy Customer Care's response Hi, our sincerest apologies for the inconvenience caused. We request you to share your contact details at https://bit.ly/2k1A23m. Our team will get in touch with you.

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Comments

Rahemthulla Mohammed

from Hyderabad, Telangana

Nov 12, 2019

Today I purchased 1400 rupees medicines at appollo pharmacy chenchupet tenali after that I received offer OTP I shared OTP with shop keeper but he refused to give dayabatic kit

Apollo Pharmacy Customer Care's response, Nov 18, 2019

Verified Support

Thank you for bringing this to our notice. Please share me your Order Id or details, We’ll forward to the concerned department, They will take the corrective action.