Apollo Pharmacy — Unethical Behaviour with my wife

Sai Krishna Mantha

from Visakhapatnam, Andhra Pradesh

Nov 2, 2023

Address: Railway New Colony, Visakhapatnam

Me and my wife went to Apollo Pharmacy ( Railway New Colony ) to purchase medicine for my 10 months baby and for my wife.
But unfortunately, we forgot the medicine name and tried to explain the medicine type to the Pharmacy staff. But she replied rashly as - " As a mother how can you forget your children's medicine name." I didn't expect this type of response.
Your guys are not giving any free medicine right and we purchased it.

But still she tried to ignore it (because we left our baby at home and came for medicine) and asked are there any offers/discounts for Sanitary pads, again shockingly she responded like - " We have for Huggies!!". This is very bad.

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Comments

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Nov 3, 2023

Verified Support

Dear Customer,

Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

Thanks & Regards,
Kiran

Sai Krishna Mantha's [Complaint's author] reply, Nov 3, 2023

I have replied with my mobile number and mail id through mail. Please check and let me know if you need any information.

Thanks,
Sai Krishna

Sai Krishna Mantha's [Complaint's author] reply, Nov 3, 2023

I have replied with my mobile number and mail id through mail. Please check and let me know if you need any information.

Thanks,
Sai Krishna

Sai Krishna Mantha's [Complaint's author] reply, Nov 3, 2023

I have replied with my mobile number and mail id through mail. Please check and let me know if you need any information.

Thanks,
Sai Krishna

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Nov 3, 2023

Verified Support