[Resolved] Apollo Pharmacy — very poor response to the customer/patient

Navensel

Apr 14, 2020

Address: 23/11,DIWANBAZAAR STREET, Kalavai road, Arcot.

I am very frustrated to write this. My mother is getting treatment in cmc at vellore as she is having auto immune disease (Sle). As prescribed by doctors in cmc, my mother is taking hcqs 200 mg tablets on daily basis. We usually get this tablet (Hcqs) in apollo pharmacy in out home town arcot. As we all know that hcqs is currently considering as a medicine against corona, this tablet is not out of stock here. We had requested apollo pharmacy at arcot last week to buy this tablet. They are very harsh to the us and no respect while replying. They bare saying that none of the apollo pharmacy have this tablet at the moment. I need my mom to stay healthy. We know that hcqs is very sensitive medicine. Doctors told she should not stop this medicine.

At this moment i need my mom to stay longer. I dont want to complaint about pharmacists in arcot apollo. All i need is this tablet hcqs.

Please do the needful. Please save the life of my mom.

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May 20, 2020

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Apr 14, 2020

Updated by Navensel Address of Apollo pharmacy -

Apollo Pharmacy near Shandi Bazaar Street, Anna Salai, Arcot

Verified Support

Apr 17, 2020

Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.