[Resolved] Apollo Pharmacy — wrong behavior of staff

malarselvan.r

from Adur, Kerala

Jun 6, 2019

Address: Jigani, Bangalore, Karnataka

Hi,
My self MALASELVAN.R, I m holding Appolo pharmacy membership

on 3/06/2019 I have bought baby food (nestle cerlac & Forax) and some other item also at your appolo pharmacy located at jigani(Bangalore) at the time I have requested one paper carry bag, but they didn't provide and they replied with ruled word that bags are sold out.

Next day that is on 04/05/2019, I went back to the same pharmacy for exchanging the Baby food as my baby not eating the particular product(forax multi grain to Nestle cerlac rice vegetable), but the lady staffs not ready to exchange the product and he ask me to wait long time, finally she was exchanged the product but she did not return my balance amount of Rs 40/-

This is really disturbed me.

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Jul 7, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0619-11 in your mail to enable us to address your concern on priority.

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Comments

Sat84be

from Sambalpur, Odisha

Jun 13, 2019

Hello, my order number is[protected] which been placed on 1st June, still no progress on delivering my product. Kindly refund my money.

Apollo Pharmacy Customer Care's response, Jun 17, 2019

Verified Support

Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

sairamve75

from Hyderabad, Telangana

Jun 14, 2019

Senior Citizen lady approached your annapoorneswari pharmacy branch for getting medicine but they treated her badly and was very rude. This is not the first time we are complaining on this branch no action taken and keeping the same guys still.
not sure what kind of a company is apollo pharmacy

Apollo Pharmacy Customer Care's response, Jun 17, 2019

Verified Support

Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0619-39 in your mail to enable us to address your concern on priority.