Applypanonline.com — I was charged 105rs but I got a message saying transaction failed

Address: Mumbai City, Maharashtra, 401107
Website: www.applypanonline.com

They charged me the amount but i got a message saying transaction paid. I can't even find the reference number and without which i can't register a complain. There is no other way to claim a refund not any contact number or e-mail address. I feel this is a fake website which uses fraud means to get the money. Iwould like to have the amount refunded.
I have posted the screenshot below.
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My name is sabarish, I dint recieved any information r reference number after my payment got succesful for applied new pan card my reg mobile num([protected])

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