APTDC — Haritha resorts reservation not confirmed - Payment done

I booked a AC suite at Haritha Hill resort, Ananthagiri Araku for 11th January 2024 from aptourism online portal. Money 5040 is deducted from my bank account but booking not confirmed.
Attached is the payment confirmation, please help to reserve the AC suite room and send the booking confirmation for the same date.

If it is not possible then please initiate the refund.
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