Aquafresh Pro — Fake company AquaFresh Pro claiming they are authorized service provider of Eureka Forbes water purifier

Address: AquaFresh Pro Multi Brand Service Expert #No.125, 10th Cross Rd, RBI Layout, 7th Phase, J. P. Nagar, Bengaluru 560078

A company called AquaFresh Pro is a fake company with fake address claiming to be authorised service provider of Eureka forbes and collecting AMC fraudulently by posing to do fake services. They continuously called to renew AMC and repeatedly proposed to get the package for 2 years and charged around 7.8k and provided invoice after payment which has a fake official address. Service person didn't change the filters properly and now is not responding to calls and messages. How are they getting information about the customers of Eureka Forbes which is questionable. Please look into this issue to ensure stringent action against them based on mobile call records to trace their location.

Mobile number they use to call : +91 [protected] and +91 [protected]

This company is issuing bills with the following address (may be a fake address). The invoice I got has been attached herein for your reference
AquaFresh Pro
Multi Brand Service Expert
#No.125, 10th Cross Rd, RBI Layout, 7th Phase, J. P.
Nagar, Bengaluru 560078

Payment they collected via Google pay GAYATHRI U [protected]@kotak
They collected Rs. 7, 800 for 2 years AMC, and now not responding to calls and messages
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When I report this to Eureka forbes with all details of their phone numbers and invoice, I am getting a ready made answer as below. This is also a reason these frauds are using the company. There is no answer on how these b**tards are getting customer information. Rather than Eureka calls customer, these frauds are calling and looting people. Beware of purchase Eureka product.

[protected][protected][protected]
Thank you for reaching out to our CEO. Please accept our sincere apology for the inconvenience caused.
We would like to inform you that the company, from where you have renewed the AMC, is not associated with Eureka Forbes. Hence, the AMC has not been updated in our database.
We would also request you to check and verify with purchase point in future or you can renew AMC from the below self-options.

1. Google Play Store (https://tinyurl.com/ycscpe5x) & Apple APP Store - (http://bit.ly/EFLiOS)
2. https://www.eurekaforbes.com/amc/
3. Chat with us on WhatsApp - [protected]

We request you to check our service technician’s Id in the mobile app of Eureka Forbes, so to ensure no unauthorized agencies are attending your complaint and using any-non genuine parts.
[protected][protected][protected][protected]
Steps to take in order:

1. As soon as you suspect foul play, inform your bank by phone and also by an email complaint. In your email, provide a screen shot of the transaction and the account to which transferred.

2. Register compliant in the National Payments Corporation of India (NCPI) website.

3. Register complain in the National Cyber Crime Reporting Portal website under “Financial Fraud”

https://cybervolunteer.mha.gov.in/webform/Volunteer_AuthoLogin.aspx

4. Reversal of amount to your account will usually take upto/ app. 90 days after your bank investigates (if the company is genuinely fake/fraud) the matter.
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    Contact Information

    AquaFresh Pro Multi Brand Service Expert #No.125, 10th Cross Rd, RBI Layout, 7th Phase, J. P. Nagar, Bengaluru 560078
    India
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