Ashok Leyland — product & service

This is sivan s from cochin, ernakulam district, kerala state; kindly requesting the concerned attention to the following matter.

I had purchased a1 boss 913 chassis from tvs kaloor branch on 15 jan 2019 and drove to erode for the body building and came back to cochin. The vehicle started operating from 29 jan 2019 and till date has run only 1800 km. On 1 feb the vehicle was given to the tvs garage in alangad for servicing as the very bad noise was observed in the cabin and it was also reported by the driver that the vehicle had oil leak from the axle of the back left side. The next day the vehicle started it's business routine and again an oil leak from the same part of the vehicle was observed and again we took the vehicle to the garage at alangad. Now the vehicle is said to be done with service at the garage. I would like to bring your attention to the fact that it's causing a lot of loss for me to constantly bring my vehicle from the business to the garage for servicing. If another issue comes around i would be forced to take things legally.

Duly note that i have been a customer for the leyland for a very long time but it's very disappointing with the service offered in the state. Previously and now also i wasn't able to find any company representative to brief about the vehicle. The bus that i currently have lost its mileage after undergoing the service at your service centers and when reported of the same, i was neglected and ignored. It's been 2 years and they still haven't taken matters up and this has caused me several loss. I want to trust the quality of product and service that leyland offers but it's very sad that it's not as promising as it should be.

I request you to take the necessary actions and if not will be forced to take matters to the legal procedure.