[Resolved]  Asian Big Bazaar — Product not received and no update on contest

Address: New Delhi, Delhi, 110044
Website: www.asianbigbazaar.com

Dear Sir,
My customer id is ABB1556 which is running in contest deal for wheel under Asian big bazaar. First of all I want to say that I has several proof to prove that Asian Big bazar is a fraud site. First call which was come to me from Ritesh on 26 November 2015, he was saying that your points is higher in shopping, so our company giving u alto car. Now u just have to make a payment of 21000 to claim the car. After that Sandeep Singh called me and said that u have to pay 51000 to upgrade it to 1st price. After some days a call come from different person saying that I m Kabir calling from Asian Big Bazaar, he said that u have to pay rs. 100000 towards car insurance and registration charges. I pay all the charges within the time given by them.then they said you have to pay the service tax towards the car which is 105000 after that they booked the car in my name, i paid that amount too. after 3 months after some days again a call come from Samrat Singhania saying himself manager of Asian big bazaar, he said that u r selected for 1st prize so u have to pay rs. 90000 as you are not qualify for 1st slab and there are shortage in shopping points. they took that amount from me, after that Mr Navin Thakur called me again verified my amounts post which they confirmed that i m the winner for 1st slab and there will be no further formalities, post that after 3 months these people again called me and said company given last chance to buyers to upgrade there shopping points, and there is other buyer had paid higher amount for 1st slab, Mr Navin Thakur called me and told me that your have increase your shopping points for that you have to pay 210000 and paid that amount too. post which they said contest location is finalised and they are inviting Hritik Roshan for the event, 3-4 months they just told that meeting and venues are not getting fixed, post that Mr Navin Thakur called me and told me that congratulation your Swift car is booked and it is top end model and will share you the details of it shortly. after this communication these both Samrat singhania & Navin Thakur was not available for communication, i had sent several mails & request at customer support team but no one provide the satisfactory reply on this, It is also inform u that Mr Sandeep Singh from past 4 months.

Mr Sandeep Singh, manager of Asian big bazar, also giving product details and assured me that it will reach to me with 15 days, its almost 4 months i received 3 products out of 11. They postponed their contest date again and again, now don't know when it should be conducted.
Till now from from begining I paid rs. 670, 000/- out of which order of around rs. 200000/- is received remaining and rs. 470000/- orders still pending

I have all the payment details and recordings of conversation between me and Asian big bazar

I had also sent the letters to there directors Varsha Belwal / Ranjan Pathak 6months back but they not reverted on it too.

every time they assuring on mail that they will look into it and concern person get back to you but no one from team call back and provide me the information.

i had putting request from last 5 months to customer care that arrange the call from Mr Sandeep Singh for contest update.

but not getting update on it.

Plz protect me from such a cheap site as they are using us and our valuable money.

following is there address
Asian Big Bazar
A -426, 2nd floor vishwakarma colony,
M.B road near Lal kuan bus stand,
new delhi, pin code - 110044
Contect Number[protected]
email - [protected]@asianbigbazaar.com

Sachin Patil
+3 photos
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Jun 9, 2017
Complaint marked as Resolved 
Asian Big Bazaar customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Asian Big Bazaar Customer Care's response
Dear Customer,

We apologize for the inconvenience that may have been caused to you.

As already discussed over email, we are looking into the same and will get back to you with an update. The product sent to you was an iPhone which we hope you have received by now.

Also, as requested by you we have revised the product combination ( Gold coin instead of iPhone) in next shipment).

Regards,

Team Asianbigbazaar.com

+[protected]

[protected]@asianbigbazaar.com
May 05, 2017
Updated by sachinppatil
Dear sir,

After posting the complaint on 3rd may'17 i m trying to get in touch with asian bizaar for my refund amount, but from since then till now all there line shows as disconnected, and there is no one available for communication.
I have to buy a car on this weekend and this this money for it.
Kindly intervene and help me out.

Thanks

Achin patil
Verified Support
May 05, 2017
Asian Big Bazaar Customer Care's response
Dear Customer,

Your concern is already noted and have been forwarded to the concerned team. The same has been mentioned in email sent to you.

Regards,

Team Asianbigbazaar.com

+[protected]

[protected]@asianbigbazaar.com
May 08, 2017
Updated by sachinppatil
Dear Sir,

This referernce to my complaint ID [ID: 1561176] was raised on 5th May'17, i m continously following up with Asian Bigbazaar for my refund, but all there lines got disconnected even they not responded on mails, please find the attached mails screenshots where i requested them for my money as requested them to refund my money on priority as i have to book my car on saturday.
Whole Saturday i was trying to reach them but there numbers (Customer Care no[protected] / 30145841 / 65001937 / 65001944 / 30145846 / 30145835 / 30145852 / 30145868, ) are not contactable all this numbers are got disconnected,

Due to Asian Bigbazaars negligance on my matter, i lost my deal and not able to book my car.

Request you to take strongly action against them and please help me to take my money back from them.

Sachin Patil
May 09, 2017
Updated by sachinppatil
Dear Sir,

I had still not revert from Asian Bigbazaar on my refund, need the directors mobile number to check it directly on the refund.

Sachin
Verified Support
May 09, 2017
Asian Big Bazaar Customer Care's response
Dear Customer,

We apologize for the inconvenience that may have been caused to you.

We have already replied to your email on 05th May 2017 regarding your preference for gold coin instead of iPhone.

We will share an update regarding refund on 12th May 2017

Regards,

Team Asianbigbazaar.com

+[protected]

[protected]@asianbigbazaar.com
Verified Support
May 09, 2017
Asian Big Bazaar Customer Care's response
Dear Customer,

We apologize for the inconvenience that may have been caused to you.

We have already replied to your email on 05th May 2017 regarding your preference for gold coin instead of iPhone.

We will share an update regarding refund on 12th May 2017

Regards,

Team Asianbigbazaar.com

+[protected]

[protected]@asianbigbazaar.com
 
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    New Delhi, Delhi, India - 110020
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