[Resolved] Asian Paints — texture paint

Sarah Alexander

from Bengaluru, Karnataka

Oct 23, 2018

Address: Bangalore, Karnataka, 560043

Hi i got somebody who claims to have completed the asian paints texture painting test to paint a wall in my house with dapple design. My problem is he used a newspaper to do the design which left black ink marks on the wall & also the design doesn’t look like dapple design as seen in your catalogue. The painter has been arguing with me that this is the design & there’s no harm in using the newspaper & if i want to change this design i have to pay him extra to change it.
Would really appreciate if i could get some help regarding this matter. Attaching a the pics of the wall.

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Nov 25, 2018

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Asian Paints Customer Care's response Dear Sarah, we are sorry to hear about the experience you have had with our services. We request you to kindly share your contact number via a direct message. Our team will call you to take complete details of your concern and address the same.