[Resolved]  Asianet Satellite Communication Ltd — I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care.

Address: Ernakulam, Kerala, 682025
Website: www.asianet.co.in

I have been using Asianet broadband from January 2016 onwards, My subscription id is CN92702,
My monthly subscription charge is 574 Rs (Including all tax) with Speed 1Mbps.I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care.
I am fed up with the service. Monthly I have to call atleast 3-4 times to customer care for complaint registration and when I call to them
the customer care person behaviour is not at all satisfactory.
I am going to stop service this month itself.When I took connection I have paid 1000rs as security deposite
which they will return only if I continue their service atleast for 6 months.I am very thankfull to them for the great service they provided to me.
I want to file a case against them in cunsumer court but I don't know how to file case.If anyone know please suggest. I am planing to share in social media too.

I never suggest any of my friends and relatives to use Asianet Broadband.
Was this information helpful?
No (0)
Yes (0)
May 24, 2017
Complaint marked as Resolved 
Verified Support
Oct 25, 2016
Asianet Satellite Communications Customer Care's response
Dear Sir,

As per our conversation, kindly Confirm And Revert Back to us, if you need Reconnection .

Thanks & Regards
Asianet Broadband Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asianet Satellite Communications
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    866
    Pending
    0
    Resolved
    213
    Asianet Satellite Communications Phone
    +91 80 8606 0665 [Corporate Customer Care]
    Asianet Satellite Communications Address
    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
    View all Asianet Satellite Communications contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR