Asianet Satellite Communications — Not Getting My Required Plan

Address: Trivandrum

I work here at Trivandrum in Indian Air Force. I am using Asianet Broadband since last one year. Due to lockdown I stuck at my home town Kolkata and requested to hold my connection since I was not available at Trivandrum. When I was returning to Trivandrum on 7th June I requested to restart my connection with same plan which I was using ( Rs 249 with 4 Mbps speed Unlimited data). But they activated my connection with Rs 249 plan with 100 GB data. I am calling to customer care and sending mails since one week but no response from their side and it's still pending.

Subscriber ID- TV176582
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    +91 80 8606 0665 [Corporate Customer Care]
    Asianet Satellite Communications Address
    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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