Atcasa — Ordered a phone case

I had ordered a phone case on 10 December but still there is no response from them and nobody is responding and also the id provided by them is not working I have paid 439
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Dear Maam,
We are extremely sorry for the inconvenience caused to you. Our team wasn't available for 3 days during that week. Hence, there would have been delay in response from our side. Let us know if your query is solved now? If not, kindly reach out to us on [protected] so we can help you on the same. You can drop a Whatsapp message our team will get back to you within 24hours.
Dear Maam,
We are extremely sorry for the delay in response from our side. We had updated on our website and WhatsApp that our team won't be available for 3 days during that period. Kindly let us know if your query is solved now.
If not kindly WhatsApp us at [protected], and our team will get back to you regarding your issue within 24 Hours.

Thank you,
Team ATCASA
Hi, Did you receive your order?

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