ATM Transaction — no money received from atm but deducted my account

My name is reji a account no [protected] at federal bank wandoor branch. I trying to withdraw an amount 6000/-from panjab national bank atm wandoor on 6-10-18 no money received. But cash deducted from my account. I have complaint to costemer care. Complaint no.[protected] but the amount not refund back to my account. So kindly take immediate action to refund back 6000/-rs to my account.
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Hi Reji,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (22399) in the subject line so that our team can assist you.

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