Au Small Finance Bank — One emi has been increased

Address: Panjarapole gautam Nagar dinquery road,behind shiv sena shakha chembur mumbai 400088

I called costumer care today at 3 pm. They told me full details of my loan emi 4 months pending. As I visited Belapur branch they told me that u have 5 months emi pending as i paid each emi time to time. I got recording of costumer care but they are not hearing anything thing. I want to solve my problem as earlier plz take some action otherwise I will put this recording and full details of this bank on social media
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    Panjarapole gautam Nagar dinquery road,behind shiv sena shakha chembur mumbai 400088
    India
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