Audi India — Audi q3

Address: Jaipur, Rajasthan, 302004

Dear sir
i have purchased one audi q3 from your dealer kamal auto tech p.Ltd
dated 30.3.2017 invoice no kapl/2016-17/143 in the name of sanjay jain jaipur vehicle regd.No rj14wc-2481.

While taking the delivery in evening i have notice that the right side back door have one big scratch when i told this to mr sandeep he told me that they will change door. I remind them so many time but till date they have not take any action in this case. Photo is enclosed

while taking the delivery of vehicle a check list should be sign by customer but mr sandeep him self put right on check list and told me don't worry we are here.

Vehical number plate also not given by your dealer i my self collect it from rto of jaipur at my own cost and waste my one day.

While signing the loan agreement mr sandeep told me that if i close my loan after one year their will be no closer charges, but when i received loan agreement, its clearly written that 3% on outstanding principle amount will be deduct mr sandeep give me wrong statement/commitment.

When i received my insurance documents where i check that chassis number is wrong. This i informed to mr sandeep but till date he did not take any action/reply to me.

Regarding the rc of vehicle dealer collect my rc from rto office and till date they have not delivered to me.

After delivery of vehicle till date no body from dealer side give me the demo of the vehicle

a form of dealer rating is to be sign by customer but till date no body contact for this .

So its my humble request to take serious action against dealer and mr sandeep otherwise i have no other option to take leagel action against audi india and kamal autotech.

Thanks
warm regards
sanjay jain
riddhi jewel
cell-[protected].
Was this information helpful?
No (0)
Yes (0)
Audi India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Audi India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    138
    Pending
    0
    Resolved
    13
    Audi India Phone
    +91 11 4573 5512
    Audi India Address
    Office No 3, North Avenue, Level 3, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Audi India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR