Address: Jaipur, Rajasthan, 302004 |
Dear sir
i have purchased one audi q3 from your dealer kamal auto tech p.Ltd
dated 30.3.2017 invoice no kapl/2016-17/143 in the name of sanjay jain jaipur vehicle regd.No rj14wc-2481.
While taking the delivery in evening i have notice that the right side back door have one big scratch when i told this to mr sandeep he told me that they will change door. I remind them so many time but till date they have not take any action in this case. Photo is enclosed
while taking the delivery of vehicle a check list should be sign by customer but mr sandeep him self put right on check list and told me don't worry we are here.
Vehical number plate also not given by your dealer i my self collect it from rto of jaipur at my own cost and waste my one day.
While signing the loan agreement mr sandeep told me that if i close my loan after one year their will be no closer charges, but when i received loan agreement, its clearly written that 3% on outstanding principle amount will be deduct mr sandeep give me wrong statement/commitment.
When i received my insurance documents where i check that chassis number is wrong. This i informed to mr sandeep but till date he did not take any action/reply to me.
Regarding the rc of vehicle dealer collect my rc from rto office and till date they have not delivered to me.
After delivery of vehicle till date no body from dealer side give me the demo of the vehicle
a form of dealer rating is to be sign by customer but till date no body contact for this .
So its my humble request to take serious action against dealer and mr sandeep otherwise i have no other option to take leagel action against audi india and kamal autotech.
Thanks
warm regards
sanjay jain
riddhi jewel
cell-[protected].
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