Aviva Life Insurance Company India — Cheating done by aviva in the name of policy

Address: New Delhi, Delhi, 827004

Website: instalife.avivaindia.com/InstaLife/DesignPageAction.do?productPage=AIL~SHORT%20LEAD%20PAGE

I have been associated with aviva for last years as a term insurer (i protect) for Rs. 1, 20, 00, 000. my insurance lapsed in 2013 . I wanted a fresh policy and they told me that insurance can not be re instated rather you can opt for newer one . after paying my premium and medical test (which was free of cost) and submission of pay slip . they stated that i am not eligible for policy rather i will have to go for 30, 00, 000 with different premium. on making complain and asking for cancellation they are quoting that they will deduct the amount of medical cost . asking repetitively why they say that is their policy . Again asking about why i am not eligible for sum assured of 1, 20, 00, 000 they said its financial analyst work. on threatening they stated that i had policy which is not lapsed yet and sum assured has been reduced to that reason . i am feeling cheated and mental harassed and against their promise . they kept my money and now asking for medical expenses for cancellation . I had medical, gave blood, took hardship from busy schedule and now i have to listen all such craps ..