I have been using Amazon Paylater since some time, in Aug 2022 my account was blocked due to suspicious activity - unauthorized transactions of 6624, 10074, 10044 have been recorded. Due to that my account has been blocked since then.
From last week i am getting messages from AXIO, I should be paid the amount of Rs.31112 is due to pay. Well if i have not used the credit, how would i pay that? And 10000 was deducted from my account on 05 May'23 and 20000 (2*10000) on 10 May'23 . I have reached out to Axio - they said to get a waiver from amazon. When I reached out to Amazon, they gave us the letter with ticket no #V[protected] that waiver has been done. The same has been attached in the email below . While i asked a reference letter/ communication b/w Amazon and
Since 02 May, I have been on multiple calls with Amazon and Chats with Axio (Pathetic - No Call Process for Axio) - None of them were able to solve the issue.
After 30000 deductions from axio, they are sending me messages to do one time settlement.
Below are the details pertaining to account
Loan A/C No - VIS20E[protected]
Mobile No - [protected]
Request you to help me with the solution, i felt none of them have control over the problem. I am getting buried under this process and am worried if my cibil will be affected. Was this information helpful? | 
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