Axissecurities.in — demat account

This company does not know even "c" of customer service. Whenever i email them about any issue while i was opening online account with them they are not at all interested to reply even once. I had to send them 3 or 4 emails after that i got 1 reply which was not at all relatable. They asked me to signed poa and said we cant open account without poa while on poa document itself they mention it is non mandatory document.
They have mentioned on their site that account will be open in flat 15 mins, but forget about account, they are not bother to reply any email.

This company workers are not interested to do their job on time.