Axissecurities.in — non credit of stock gain

Address: 600056

Dear sir

I am using axis direct for online trading since june'15. However last 18 to 20 months i was not doing any trading due to hectic work pressure.

After couple of months, today (08/06/18) i again opened my axis direct account and see the all transactions in my portfolio to start trading again, while checking that i come to know that i had gain worth of inr 4.35 lakhs towards option transaction made against idfc bank on 29/10/2015, but till today that amount was not credited to my linked bank account.in continuation to that i called customer care executive from registered mobile number on 08/06/2018 and requested them to verify and transfer the same, initially the executive checked the account and confirmed me that the referred credit available in the portfolio, however after some time the executive simply informing me that the transaction was very old and made wrong credit entry in the system and hence no amount will be transferred (Also registered the complaint to correct my portfolio illegally with out my permission wide complaint number:4875845) which is totally unfair approach by axis securities limited.

Hence here with i am requesting you to take necessary steps enable me to get my stock gain to my bank account immediately.

My user name is : smsjvw
My trading account number: 800698

For your easy reference here with i attached screenshot shot of my portfolio page and referred gain available in my portfolio (Which not credited to my account)

Thanks

R nandakumar