Baba Impex Carriers — rfid tag not recharge and transaction debited in your account

Address: 93/79A, , Jajmau Kanpur, Kanpur, Uttar Pradesh, 208010

Website: Babacargocarriers

Dear sir
I recharged 8000/- on date 25.10.2019 but transaction failed due to an error and amount not found in RFID app gadi no up78fn6982
And till now we didn't get refund in my account
how can I resolve this issue
Kindly revert on my mail

Regards
Santosh Tripathi
pH [protected]
Email id : [protected]@gmail.com