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Bajaj Allianz Complaints & Reviews

3.9
Updated: Nov 28, 2025
Complaints 2223
Resolved
1681
Unresolved
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Bajaj Allianz reviews & complaints page 11

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N
Naveen kirugulige
from Bengaluru, Karnataka
Sep 9, 2021
Resolved
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Address: F1,Ushodaya Aura, brookfield, bangalore

I have bought a second hand car and got the RC and insurance transferred from the previous owner. After which the insurance was set to expire on 8-sep-2021.
Bajaj Allianz customer care had called me and told me to pay the amount for a link which they sent for the renewal of the insurance, which I did.

It's been 3 weeks now, I did not receive the renewed insurance. I have called Bajaj Allianz numerous times and dropped multiple emails highlighting the issue. Nothing is solved till date.
I'm just asking for the refund of the amount I paid for it's renewal as my insurance is expired today.
Sep 15, 2021
Complaint marked as Resolved 
Bajaj Allianz had contacted me over phone and refunded the amount.
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
Bajaj Allianz Customer Care's response
Hi Naveen,

We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1600, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Verified Support
Sep 13, 2021
Bajaj Allianz Customer Care's response
Hi, we have sent an email to you with an update on your refund status. Trust that this addresses your concern. Thank you and have a nice day ahead!
Hi, I am also facing same concerns.
I have been following for 7 days they have not issued a new renewed policy copy.
As my old policy is expired yesterday, I have asked for refund.
Will wait till Monday and file consumer complaint.
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    S
    sablesanjay351
    from Badlapur, Maharashtra
    Sep 8, 2021
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    Mera policy number hai OG[protected]-00031391 Ye mera policy number hai jo maine ulhasnagar me nikala tha.uska tarikh 07032021 se 06032022 tak hai.maine mere bile ka claim kiya tha .To vahase Mrs.Sourabh Tiwari surveor aye the.Unhone sab check kiya.Lekin insumrance policy nikalete samay jahase policy nikala tha unhone mere bilke ka chasis number galat likha tha.To surveor aur maine usse puchha to usko bola ki update karke do to usne kiya nahi ulta muzse arrogantly baat kiya.to unka naam Suresh Gupta hai Unka Number [protected] hai.Abhi usko 1 se 1.30 mahina hone ki vajase muze mera claim ka paisa nahi mil raha hai. To krupa karke muze mera claim dijiye.Nahito eske age yah companyka mai insurance nahi nikalunga.
    Sanjay Sable
    [protected]
    Bajaj Allianz customer support has been notified about the posted complaint.
    Hi Sanjay,

    We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

    We have registered your complaint with Reference No. BA - 1599, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

    Caringly Yours,
    Bajaj Allianz General Insurance
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      A
      Aaron da Silva
      Sep 2, 2021
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      Hello,

      I renewed my policy number OG[protected]-00007094 on 30/08/2021 and paid via Gpay. But, the policy hasn't been renewed as yet. The amount was ₹1482, UPI transaction number is mentioned in the screenshot.

      The amount has to be refunded, I will never recommend BAGIC after this incident.

      Contact: aaron.[protected]@gmail.com
      +1 photos
      Oct 9, 2021
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2021
      Bajaj Allianz Customer Care's response
      Hi,

      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

      We have registered your complaint with Reference No. BA - 1591, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

      Caringly Yours,
      Bajaj Allianz General Insurance
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        S
        Sunilkumar1984
        Sep 1, 2021
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        Respected sir,

        My name is SunilKumar. I have joined Bajaj Allianz life insurance company limited as an agent 10 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

        Applicant name Sunil Kumar
        Father name Gopal mandal
        Date of birth 03 August 1984
        Sunil Kumar
        License no [protected]
        Certificate no -
        Type individual
        Business information
        Insurer name Bajaj Allianz life insurance company ltd
        Agency code
        Category life

        Kindly delete my pan number in irda portal. Thank you.

        Regards,
        Sunil kumar
        [protected]@gmail.com
        Mobile: [protected]
        Bajaj Allianz customer support has been notified about the posted complaint.
        Dear Sunil,

        we regret the inconvenience caused. Kindly share your agent id, contact number and email address so that we can assist you better.

        Regards,
        Bajaj Allianz Life Insurance Team
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          E
          Eranna Kybarshi
          from Hyderabad, Telangana
          Aug 30, 2021
          Resolved
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          Address: Hyderabad

          Dear Sir/Madam,

          I took third party insurance OG[protected]-00003688 for my second hand scooter on owner name. during that time my Email ID wad not updated. When I contact to customer care they raised the request but not given me service number and not updated email id. After that, again I contacted them, they told service request was not there, again I gave all details and got the service request number 03763974. After two days, I asked the status, they are asking me to download app and do it myself.
          They are wasting all my time and asking to download app. if I keep on downloading apps in the mobile, my mobile go slow and don't know how secure apps are! If i don't have smart, don't I get service?

          Please do some needful Sir/Madam
          Oct 8, 2021
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2021
          Bajaj Allianz Customer Care's response
          Hi,

          We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

          We have registered your complaint with Reference No. BA - 1589, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
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            B
            BusyEmployee
            Aug 30, 2021
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            The complainant is a long-standing NRI customer, who has purchased Health Guard in 2012 and renewed it every year with no claims.

            This year, the company did not send a payment link and renewal link, so the customer was unable to renew the policy.

            The policy has lapsed, and Bajaj Allianz now refuses to reinstate it. They want the customer to buy a new policy, thereby losing all the continuity benefits collected over nine years.

            They are cheating customers. If they cannot honor policy renewal, how will they honor claims?

            Bajaj, if you are genuinely interested in resolving this, provide me a proper email address to send the details
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2021
            Bajaj Allianz Customer Care's response
            Hi,

            We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

            We have registered your complaint with Reference No. BA - 1590, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance
            Aug 31, 2021
            Updated by BusyEmployee
            What is your correct email address?

            The email address [protected]@bajajallianz.co.in and [protected]@bajajallianz.co.in are both not working for me.

            I keep getting a postmaster delivery failure error/error message "An error occurred while sending this message"

            Please provide me the direct email address of some employee I can get in touch with
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              S
              from Mumbai, Maharashtra
              Aug 30, 2021
              Resolved
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              Dear sir,
              I have buy a motor insurance policy (OG[protected]Baban Kunwar)from your company on[protected]of my wagaonr car (JH05BA6117).but till now it's not updated on mparivahan or any online portal.I have paid fine to traffic police due to your service and I have already mailed but didn't get +ve response.
              +1 photos
              Oct 6, 2021
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              Verified Support
              Aug 30, 2021
              Bajaj Allianz Customer Care's response
              Hi Sunil,

              We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

              We have registered your complaint with Reference No. BA - 1587, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance
              Verified Support
              Aug 31, 2021
              Bajaj Allianz Customer Care's response
              Hi Sunil, we've emailed you sharing the necessary information with regards to your concern. Please check the same. Thank you.
              I hope Bajaj Allianz is the first company which service is very worst, never expect that I got such types of service by this reputed company.i never buy any policy from this company in future.
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                P
                Pankaj0811
                Aug 30, 2021
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                Dear Sir,
                I am MR Pankaj Mane, ex employee of BALIC. Emp no. 108568 i want my relieving letter. Kindly help too provide.
                Mail id- mane.[protected]@gmail.com
                Thanks & Regards,
                Bajaj Allianz customer support has been notified about the posted complaint.
                Kindly help me ASAP
                Dear Pankaj,

                we have noted your concern and forwarded it to our team. They will connect with you for further assistance.

                Regards,
                Bajaj Allianz Life Insurance Team
                Pankaj0811's [Complaint's author] reply, Aug 31, 2021
                Sir, Can you share me mail id your concern team.
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                  S
                  Sushobhan koner
                  Aug 27, 2021
                  Resolved
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                  Address: Kulchanda BHATAR BARDDHAMAN WEST BENGAL 713125

                  Sir My Pan No - ARTPK6177G. My Resign agency code from Bajaj Allianz life insurance company limited is [protected].Please Remove my Pan from irda pan look up.
                  It's my career matter please remove.

                  Name: SUSHOBHAN KONER.

                  M: [protected]

                  Email Id- sushobhan.[protected]@gmail.com
                  +1 photos
                  Oct 1, 2021
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Aug 27, 2021
                  Updated by Sushobhan koner
                  Please look into that matter
                  Verified Support
                  Aug 30, 2021
                  Bajaj Allianz Customer Care's response
                  Dear Sushobhan,

                  We have noted your concern and forwarded it to our team. They will connect with you soon for further assistance.

                  Regards,
                  Bajaj Life Insurance
                  Verified Support
                  Aug 31, 2021
                  Bajaj Allianz Customer Care's response
                  Dear Sushobhan,

                  We have already issued NOC (Form IC) and your agency status is also updated as “Resigned” on IRDA. Please note that IRDA not allow us to remove PAN or agency details from IRDA portal.

                  Regards,
                  Bajaj Life Insurance
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                    S
                    Shashi Kumar K K
                    from Bengaluru, Karnataka
                    Aug 23, 2021
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                    Please find the attached payment statements .
                    I had one insurance policy I got renewed today but payment was debited two times: ₹2117
                    Policy number- OG[protected]-00133015
                    Kindly do the needful. I need a refund for the same.
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Dear Shashi,

                    We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                    We have registered your complaint with Reference No. BA - 1577, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                    Caringly Yours,
                    Bajaj Allianz General Insurance
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                      G
                      Gpsingh1983
                      Aug 20, 2021
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                      Address: PUNE

                      My date of joining & Date of reliving is not mentioned in my UAN portal. Kindly update DOJ & DOE as per my PF account PUPUN[protected] & my UAN [protected]. I am unable to withdraw my PF amount.

                      Regards

                      Gurmeet Singh
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Hi Gurmeet, For us to check on this further, request you to please share your employee code and official email ID to hr.[protected]@bajajallianz.co.in so that we can get in touch with you.

                      We have registered your complaint with Reference No. BA - 1576, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
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                        D
                        Deep Aarav
                        Aug 18, 2021
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                        My name is Deepak Kumar Employee Code : BA11055 and PF A/c No. PU/PUN/1327376/9538, i am unable to find my UAN. I need it to withdraw my PF for some medical emergency.

                        My Contact details are as follows:

                        Contact No. [protected]
                        Email ID : [protected]@yahoo.com
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Hi, we understand that your concern pertains to Bajaj Allianz Life Insurance, so request you to get in touch with the Bajaj Life Insurance team.

                        Thank you.
                        Deep Aarav's [Complaint's author] reply, Aug 25, 2021
                        My name is Deepak Kumar Employee Code : BA11055 and PF A/c No. PU/PUN/1327376/9538, i am unable to find my UAN. I need it to withdraw my PF for some medical emergency.

                        Please look in to this on urgent basia
                        Dear Deep,

                        we regret the inconvenience caused. Kindly share your contact number and email address so that we can assist you further on the reported issue.

                        Regards,
                        Bajaj Allianz Life Insurance
                        Mobile no-[protected]
                        [protected]@yahoo.com
                        Deep Aarav's [Complaint's author] reply, Dec 26, 2021
                        please process my complaint on urgent basis
                        how it is resolved please provide my UAN no on urgent basis
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                          J
                          j24v6
                          Aug 17, 2021
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                          I applied IRDA exam through Bajaj Allianz now I have to cancel the exam due to some personal problems. How to cancel and refund the fee I paid?
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Hi, For us to check on this further, request you to please share your employee code and official email ID to [protected]@bajajallianz.co.in so that we can get in touch with you.

                          We have registered your complaint with Reference No. BA - 1575, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
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                            N
                            Nilo Deka
                            Aug 11, 2021
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                            Release my policy money

                            Address: Town-sarthebari Dist-Barpeta state-Assam pin-781307

                            Dear Sir,

                            On August 31 st, 2013, I had opened a Life Insurance Policy in Bajaj Allianz. My policy number is [protected] and till present date, i have paid 3 premium stands clear for this policy. Due to some financial issues at my personal end, I am compelled to surrender this policy because I will not be able to manage this policy and moreover, I will have handsome amount of money which I will be able to use for handling the...
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                            Nilo Deka
                            Aug 10, 2021
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                            Surrender my life insurance policy

                            Address: Town-sarthebari, Dist-Barpeta, state-Assam,pin-781307

                            To,

                            The General Manager
                            Bajaj Allianz,

                            Sub: Surrendering LIC Policy No-[protected]

                            Dear Sir,

                            On August 31 st, 2013, I had opened a Life Insurance Policy in Bajaj Allianz. My LIC policy number is [protected] and till present date, i have paid 3 premium stands clear for this policy. Due to some financial issues at my personal end, I am compelled to surrender this policy because...
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                            A
                            Amazingly Nimisha
                            Aug 7, 2021
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                            Address: A1, Block-C, Aashirwad Nagar, Near Anushree Vatika, Shobhagpura, Udaipur(raj.)

                            I filed a claim against my insurance on Iphone XR. Which was filed on 8th October 2020 and as per the company’s T&C it was to be resolved in 28 working days and it is already 7th August 2021 and I already submitted all the documents online and also hard copy. And when I called them today, they told it is closed.
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Hi Nimisha,

                            We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                            We have registered your complaint with Reference No. BA - 1568, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Bajaj Allianz General Insurance
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                              ptvincent1
                              Aug 2, 2021
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                              The agent who visited promised me 12 to 15 % annual return on my investment and told me that I need to only pay once and I paid 1.5 lakhs. But almost after one year, i checked the fund and noted that instead of getting a return, my fund value became about 1 lakh. Straight away loss of 50k. Its a huge loss for me over a period of 1 yr.

                              Upon contacting the company I was told to continue to pay Rs. 1.5 lakh per year for another 6 years and that i will get better return.

                              This is utter cheating. Why should I continue to loose 50 K per year?
                              Please do not fall prey to such cheating.
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Hi,

                              sorry for the inconvenience. Please share your contact details and policy number along with your email address, and we will get back to you shortly.

                              Regards,
                              Bajaj Allianz Life Insurance Team
                              Dear Pankaj,

                              we regret the inconvenience caused. Kindly share your policy number and email address so that we can assist you better.

                              Regards,
                              Bajaj Allianz Life Insurance Team
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                                SOURAV BHUTRA
                                Jul 31, 2021
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                                Address: 18, no rabindra sarani poddar court gate no 3 room no b 4 5th floor

                                My internet is not working and it is a very poor connection and your person is not receiving the phone contionus calling
                                Bajaj Allianz customer support has been notified about the posted complaint.
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                                  rakhi dayal
                                  Jul 24, 2021
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                                  I worked in bajaj allianz in august 2017. now i am working in hdfc bank ltd. while mapping of irda with my code it showing enforce pan number. now i want delink my pan card from bajaj allianz.
                                  name rakhi
                                  email [protected]@gmail.com
                                  pan no CHYPR3625P
                                  insurer type non life
                                  agency code BAG[protected]
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Dear Rakhi,

                                  We've made a note of your concern. Please share your contact number & agency code via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                                  We have registered your complaint with Reference No. BA - 1541, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                  Caringly Yours,
                                  Bajaj Allianz General Insurance
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                                    B
                                    BusyEmployee
                                    Jul 21, 2021
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                                    My sister, an NRI, initially purchased a Health Care policy and an Extra Care policy from Bagic in 2012 and has subsequently renewed both each year. We have not made any claim under either policy. The renewal notice for both policies is sent via email every year. This year, we received no renewal notice for the Health Care policy (due March 2021). When we received the renewal notice for the EC policy (May 2021), we remembered that renewal premium also needs to be paid for the HC policy. So we reached out to the company, who now insists that a new proposal form and no claims form need to be submitted before the HC policy can be renewed. This is outright cheating on their part, because the delay in renewal was their fault and not the customer's. Why should we have to fill a new proposal form? Is this the company's way of ensuring long-term customers dont avail of continuity benefits? The CEO and Head of Customer Service have refused to reply to emails. On Facebook, we are assured the matter will be looked into but for two months, nobody has done anything. We want the policy renewed without the need to fill a new proposal, and with full continuity benefits
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 22, 2021
                                    Bajaj Allianz Customer Care's response
                                    Hi,

                                    We are sorry for the trouble you've faced. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                                    We have registered your complaint with Reference No. BA - 1533, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                    Caringly Yours,
                                    Bajaj Allianz General Insurance
                                    Aug 18, 2021
                                    Updated by BusyEmployee
                                    Hello,

                                    What email address do I contact you at?

                                    I tried "[protected]@bajajallianz.co.in" but the emails keep bouncing back
                                    Aug 18, 2021
                                    Updated by BusyEmployee
                                    How do I email you?
                                    Aug 20, 2021
                                    Updated by BusyEmployee
                                    What is your correct email address?
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