[Resolved]  Bajaj Auto — fake information regarding product part

Address: 537/183, Purania, Sitapur Road, Lucknow,, Lucknow, Uttar Pradesh, 226020

I visited ""Anita Bajaj"" on dated 24/02/2020 to change my front mudguard of ""Avenger 200"" colour ""Auburn Black"" as it was damaged. When i asked the accessories store in-charge "Mr. Akhilesh" for the availability of the part. He first see my bike as it was just in front of him and then he checked in his system and told me that the black color was steady available. I said to change it and submit my vehicle.

At 3:43 pm i received a call from Anita Bajaj Workshop saying that the color matching my bike body is not available instead Black color is available which is not matching with the body color. When i asked for the availability of the part the super-wiser told its not getting manufactured from ""BAJAJ AUTO Industry""

How it's possible that ""BAJAJ AUTO Industry"" has stooped manufacturing the product purchased 2 years back.

Just have a look over the complaint and do the need full as its very annoying for me to get such sticky views from dealers.

Hope to get my complaint resolved soon.

Best Regards
Shubham Saxena
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Mar 28, 2020
Complaint marked as Resolved 
Verified Support
Feb 26, 2020
Bajaj Auto Customer Care's response
Hi Saxena,

We regret the inconvenience caused. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in
 
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