[Resolved] Bajaj Auto — regarding smart card

c_p10

from Mumbai, Maharashtra

Jan 24, 2019

Address: Kolkata, West Bengal, 700126

Dear sir,

My name is chiranjit paul, vehicle registration number is wb26ba 5477.
Have purchased bajaj avenger 180 from osl bajaj prince anwar showroom kolkata dated 31st july 2018.
Till today iam yet to get my bike vehicle registration smart card from showroom after repeated follow up also no proper answer is given to me, only ball passing game is happening with me.

I have lodger the above mentioned complain at bajaj toll free number on 16th jan 2019, but till today i havnet received any call for help or an update from the dealer regarding my issue.
If this is the level of service you all guys provide to customers who are purchasing bike worth rs lakh then iam sorry to say that next time before purchase a bike i have to thing twice for a brand like bajaj.
Need your help and support for the same.

Regards
Chiranjit
[protected]
Kolktata

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Feb 25, 2019

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Jan 24, 2019

Updated by c_p10 No solution received till now, complaint done on 16th Jan, it's pathetic service and after repeated complain also no service. It's a learning for me, not to buy Bajaj bike again

Verified Support

Jan 25, 2019

Bajaj Auto Customer Care's response Hi Chiranjit,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United

Jan 28, 2019

Updated by c_p10 i had already done a written complaint and have also lodged a complain. my complaint number is registered at 16th Jan, complaint number is ISR 474014.
till today i haven't received any solution for the same. i had also mailed the same to [protected]@bajajauto.co.in.
but what is the solution??? till now i haven't received any solution

Feb 01, 2019

Updated by c_p10 no solution received till now for my smart card for my bike, no solution given, what a shame, is this for what customers spend lakhs for BAJAJ products

Feb 06, 2019

Updated by c_p10 no solution received till now, what a shame to an organisation, will not recommend any one for bajaj bikes any more

Feb 15, 2019

Updated by c_p10 No solution received, how can the complain be closed when iam following up till infinity, regarding the issues i have faced for it.
OSL bajaj prince anwar showroom have cheated me.