Bajaj Auto — Severe delay in bike repairing

Address: Bajaj Service Center (Star Bajaj), VV Mohalla, Mysuru, 570002

I met with a minor accident on 12th feb 2024 and my Pulsar N160 bike got slight damage (bent handlebar, bent crash guard, broken gear shifter, broken left mirror etc), and on the 14th feb 2024 i went and gave my bike for a repair to the Bajaj authorised service center in Mysuru (VV Mohalla).

Today is 8th march 2024 and i still have not received any news about my bike. I have asked multiple times about the reason for this delay but everytime i call them, they keep telling me that the parts have not arrived, and ask me not to repeatedly call them. I am a college student and I need my bike for everyday travel. I have already spend 3600 rupees on my daily transport and I am bleeding money at this point.
This was supposed to be a simple change of parts.. There is absolutely no damage to the engine, chassis, transmission or the electricals, only simple parts replacement of handlebar, gearshifter, left mirror, crashguard and a fiber panel below the fuel tank, needs to be done.
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