[Resolved]  Bajaj Auto — technical issue in bike

Address: Faridabad, Haryana, 121002

Hi bajaj team,

I am writing this email for reporting multiple concerns which i am facing with your product bajaj pulsar 150 neon. This is very frustrating for me that even by visiting your service center tcs bajaj (Sector 20 b adjoining neelam flyover vidya mansion, new industrial town, faridabad, 121001) multiple times in past few weeks the issues remains unresolved.
Purchased date of bike - 26 may 2019purchased from - tcs bajaj (Sector 20 b adjoining neelam flyover vidya mansion, new industrial town, faridabad, 121001) bike registered on the name of - dilip aggarwal
I am facing following issues with bike (Bajaj pulsar 150 neon) :chain set is getting loose and making noise (This issue arise again and again very frequently) front break is having operational issue like even on soft pressing it immediately stops the bike at the same spot. This is a very critical issue and may lead to life-threatening accident. (For this issue also i went to above service center but still issue persists). Bike shockers making sounds like i am riding 10 years old vehicle. I went for repairing center several times to above mentioned issue and have been charged for repairs but still all issues persist. For every visit i have to wait 2-3 hrs. And for a working individual spending so much of time on bike repairing doesn't worth at all. i am also attaching copy of bills for your reference.
Bajaj is one of the leading brand in 2 wheeler vehicles in india and still such issues customers are encountering. Fyi, this was my 1st purchase of bajaj 2 wheeler and may be the last one because i have already wasted too much of time and money in getting fixed product manufacturing defects. Honda vehicles are way better in quality and have cheaper servicing that is the reason they are the top sellers in country.
Please look into this and resolve the issues asap. You can reach me on below mentioned email or on call.

Regards, dilip aggarwal
Email - [protected]@gmail.com
Phone - [protected]
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Dec 20, 2019
Complaint marked as Resolved 
Verified Support
Nov 19, 2019
Bajaj Auto Customer Care's response
Hi,

We would like to hear from you and discuss the issue that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

Regards,
Bajaj Auto
 
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