Bajaj Auto — Wrong name mentioned on bill

Address: A-11 XRBIA TOWNSHIP Hinjewadi, Pune, Maharashtra

I'm reaching out regarding an issue with my recent accident repair at GARVE AUTOMOBILES PVT LTD Wakad Pune Maharashtra. Despite the insurance company (HDFC ERGO) instructing them to bill under their name, the workshop mistakenly billed it in my name (Prabhakar Thakur). As a result, I'm unable to process my insurance claim.

I kindly request your assistance in rectifying this billing error. Could you please intervene and ensure that the billing is corrected to reflect HDFC ERGO's name as per their instructions? I have already informed the service center about this discrepancy, but I'm seeking your support to expedite the resolution process.

I understand that mistakes happen, but I urge for a swift resolution to avoid any further delays in processing my insurance claim. Your prompt attention to this matter would be greatly appreciated.
PFA document and let me know if any clarification is required.

Thank you for your assistance in advance. Please let me know if you require any further information from my end to facilitate the correction of the billing details.

Warm regards,
Prabhakar
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Apr 22, 2024
Updated by Prabhakar3339
Without providing any solution you marked it as solved. Wow nice still I am unable to claim my insurance money.
Filled complaint on National Consumer Helpline kindly reply on docket no.5664754 why instead of asking me, you generated bill on my name. I have Audio recordings and HDFC mail in which they have clearly mentioned that the bill must be generated on HDFC ERGO name.
 
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